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3Com NBX 2101 Quick Reference Manual

NBX 3101

Made by: 3Com
Type: Quick Reference Guide
Category: IP Phone
Pages: 2
Size: 0.05 MB

 

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NBX

®

 Basic Telephone 

Quick Reference Guide

This guide assumes that the access buttons on your NBX 
Basic Telephone have these default settings, left to right: 
NBX 2101 — Feature, Call ToggleTransfer

 

NBX 3101 — Line1Line2FeatureTransfer

 

Your administrator can change the settings of these buttons, 
although doing so limits the features that you can use. 

Put a Call on Hold

While you are on a call, press Hold (2101) or 

 (3101). 

The display icon or button light for line 1 or line 2 blinks. 

 

To return to the call, press 

Call Toggle 

(2101) or the line

 

button (3101).

Transfer a Call

1.

While you are on a call, press Transfer

2.

When you hear the dial tone, dial the number to which 
you want to transfer the call.

3.

As soon as you hear ringing, press 

Transfer

 

(for a blind transfer), or wait until the recipient 
answers, announce the call, press 

Transfer

, and then 

hang up.

Make a Conference Call 

1.

Place or receive a call. Two parties are now on the call.

2.

While you are on the first call, press 

Feature + 430

.

3.

Listen for the dial tone. Dial the third party, wait for  
that party to answer, and press

 Feature + 430

 again.

4.

Optionally, repeat steps 2 and 3 to add a fourth party. 
• At least one party must be internal. The conference 

ends when the last internal party hangs up.

• To place your part of a conference call on hold, 

press Hold or 

.

 

The other parties can talk to 

each other, but they cannot hear you. (Music on 
Hold is not played.)

• To transfer a conference call, see Transfer a Call.
• To drop the last person whom you added to the 

conference (for instance, if the called party’s 
telephone is answered by someone else), press 

Feature + 431

• Some NBX systems are configured so that they 

support only 3-party conferences. 

Adjust the Volume 

Handset

 — Lift the handset, listen to the dial 

tone, and repeatedly press the louder or softer 
button.

Speaker

 (3101SP only) — Press 

, listen to the dial 

tone or your caller’s voice, and repeatedly press the 
louder or softer button.

Ringer

 — While the telephone is ringing, repeatedly 

press the louder or softer button.

Set or Change Your Speed Dials, Call Forwarding, Call 
Pickup, and Phone Lock

See the NBX Basic Telephone Guide or NBX NetSet Help.

Switch Your Telephone to Do Not Disturb

 

(Calls go immediately to your call coverage point.)

 

Pick up the handset and press Feature + 446. All calls go 
directly to your call coverage point without ringing on your 
telephone. To turn the feature off, pick up the handset and 
press Feature + 446 again.

Forward Incoming Calls to Your Call Coverage Point

 

Calls ring once then go to your call coverage point.)

 

Pick up the handset and press Feature + 441. All calls go 
to your call coverage point after ringing once. To turn the 
feature off, pick up the handset and press Feature + 441 
again.

Park a Call

 

1.

While you are on a call, press Feature + 444.

2.

Dial one of the extensions reserved for Call Park.

3-digit dial plan — 

601–609

4-digit dial plan — 

6000–6099

• Ask your administrator if your system has a different 

range of Call Park extensions.

• The call is parked until someone retrieves it, the 

caller hangs up, or the Call Park timer expires.

• If the extension you chose is busy or the Call Park 

timer expires, the call returns to your telephone. 

Retrieve a Parked Call

Dial the Call Park extension where the call was parked.

Lock Your Telephone

 

Pick up the handset and press Feature + 432. To turn the 
feature off, pick up the handset and press Feature + 432 
again

• When Locking is activated, only calls to internal 

extensions or calls to an emergency service (such as 
911 in the United States) are permitted.

• When Locking is activated, your Off-site Notification 

choices remain in effect.

Access Other Phone Features

The NBX NetSet utility enables you to access additional  
telephone features. You can also access the NBX Entry 
Telephone Guide
 and NBX NetSet Help for information 
about telephone features.

qkrefbas-EN 6-2006

 


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NBX

®

 Voice Mail

 

(Basic Telephone)

 

Quick Reference Guide

If your system uses another voice messaging application, 
follow the instructions for your application.

Initialize Your Voice Mailbox

1.

Pick up the handset and press 

.

2.

The NBX voice prompts guide you through the steps to 

 

create your password and initialize your mailbox.

Access Your Messages (Log In to Your Mail Box)

 

from Your NBX Telephone

1.

Pick up the handset and press 

.

2.

Enter your password and press  .

Access Your Messages (Log In to Your Mail Box) from 
Any Internal NBX Telephone

1.

Pick up the handset and press 

.

2.

At the password prompt, press  .

3.

At the prompt, enter your extension number.

4.

Enter your password and press  .

Access Your Messages (Log In to Your Mail Box) from 
an External Telephone

If you can dial your telephone extension directly: 

 

Press   during your greeting. At the prompts, enter your 
extension and password, and press  .

If you dial your organization’s main telephone 
number: 

• If the Automated Attendant answers, press 

 

 

during the greeting. At the prompts, enter your 
extension and password, and press  . 

• If the receptionist answers, ask to be transferred to 

your voice mail. Press   during your greeting. At the 
prompts, enter your extension and password and 
press  .

Forward a Message

1.

While you are listening to the message, press 5.

2.

After the tone, record an introductory message. When 
you are finished, press 

,

 OR press   immediately 

without recording a message.

3.

At the prompt, press 

1

 to begin to forward the 

message.

4.

Dial an extension, a voice mail group number, or a one-
touch, personal, or system speed dial number.

5.

Press   after each destination number. Add as many 
destinations as you want.

6.

After the last destination number and its  , press  . 
The system sends your message.

Message Playback Options

While you listen to a message, select one of these options: 

Press 

to listen to the first message or repeat the 
current message.

Press 

to save the current message.

Press 

to delete the current message.

Press 

to reply to the sender of the current message, 
if the sender is internal.

Press 

to forward the current message.

Press 

to hear date, time, and sender information.

Press 

to move back 3 to 5 seconds in the current 
message.

Press 

to pause the current message for up to 20 
seconds.

Press 

to move forward 3 to 5 seconds in the current 
message.

Press 

 

to move to the next message.

Press 

  to return to the main menu.

Mailbox Options

1.

Pick up the handset and press 

.

2.

At the prompt, enter your password and then press  .

3.

Press 9 and then select one of these options:

Press 1 to change your name announcement or 

personal greeting.

Press 

to change your password. 

Press 

to create or edit personal voice mail group 
lists.

Press 

to enable, disable, or change settings for the 
Off-site Notification feature.

For more information about these and additional 
NBX Entry Telephone features, see the NBX Basic 
Telephone Guide
 in the NBX NetSet utility.

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Copyright © 1998-2006, 3Com Corporation. All rights reserved.
3Com registered trademarks are registered in the United States and may or may not 
be registered in other countries.

3Com, the 3Com logo, and NBX are registered trademarks and NBX NetSet is a 
trademark of 3Com Corporation. Other brand and product names may be registered 
trademarks or trademarks of their respective holders.