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3Com HomeConnect 3CP5098 Installation Manual

Made by: 3Com
Type: Installation Guide
Category: Webcam
Pages: 14
Size: 2.01 MB

 

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1

part number 1.024.2063-00

PC Digital Camera

Installation
Guide
for Windows

®

READ

ME

FIRST!

 


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2

Intr

Intr

Intr

Intr

Introduction

oduction

oduction

oduction

oduction

Congratulations! 

You’ve just purchased the

highest quality USB digital camera available
today! The 3Com HomeConnect PC Digital
Camera includes all the features you require in a
computer video solution and much more:

· Advanced technology enhances images in

low light conditions

· Slim design makes the Digital Camera a great

travel partner

· USB compatibility makes installation and

portability a breeze – unplug the camera and
go, from PC to laptop and back again, without
difficult re-installation routines

These features, combined with the winning
collection of software on the included Video

Connections

 CD-ROM, make your PC Digital

Camera the best way to stay connected to family
and friends. Here are just some of the ways you
can use your new camera and software:

· Make live video calls over the Internet or

corporate networks using the included
Microsoft NetMeeting application. Stay in
touch with family and friends while you’re
traveling!

· Send a multimedia Internet postcard with

PictureWorks NetCard Pro!

· Capture and edit still images and video with

PictureWorks Live and 3Com HomeConnect
ViViewer. Enhance your Web pages with
multimedia!

· Be a star — make a live video Web site with

Webcam32!

 


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3

Insert the Video 

Connections

 CD-

ROM into your CD-ROM drive. The
pre-installation check utility should
start automatically once the CD-ROM
is inserted into your CD-ROM drive.
When you see the following screen,
click 

OK

OK

OK

OK

OK 

to run the application.

To ensure the easiest installation, run the 3Com pre-installation
check before connecting your camera to your PC.

1

If the pre-installation check utility
does not start automatically, click

S t

S t

S t

S t

S t a r

a r

a r

a r

a r ttttt

, click 

R u n

R u n

R u n

R u n

R u n

, and type

d:\begin.exe

d:\begin.exe

d:\begin.exe

d:\begin.exe

d:\begin.exe

 (if your CD-ROM drive

uses a letter name other than “d”, type
that letter in place of “d”). Then press

ENTER

ENTER

ENTER

ENTER

ENTER

.

The pre-installation check utility will
display a warning message and shut
down if either of the following criteria
are not met:

• Your computer’s video card must

be set for 16 bit color.

• You must be running Windows

95 (release 950b with the USB
supplement), Windows 98, or
Windows 2000.

If you see a message warning you
that either of these criteria have not
been met, see the “Troubleshooting”
section on the other side of this
guide.

Once the pre-installation check utility
is finished, you will see the following
screen:

Leave the Video 

Connections

 CD-

ROM in your CD-ROM drive. Click

OK

OK

OK

OK

OK

. Windows will shut down.

 


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4

Plug the USB cable into the camera and your PC’s USB port.

Look for the following icon on the back of the case:

If you have multiple USB ports, you may use any one that is
available.

Restart your computer. When Windows restarts, it will
automatically detect your camera and begin installing its drivers.

2

snapshot button*

* The function of this button varies
    depending on the software in use.

Port configurations may
vary from this diagram.

activity LED

focus ring

 


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5

Verify that the hardware installation was a success and
install the 3Com HomeConnect software.

Once the drivers for the camera are installed, the post-
installation check utility will launch and ask you if you see
an image.

If you do see an image, click 

Y

Y

Y

Y

Ye

e

e

e

es

ss

s

and then follow the on-

screen instructions to install the 3Com HomeConnect
software.

3

Congratulations! You have successfully installed your PC
Digital Camera! See the section below to learn how to take
your first picture with the camera.

If you do not see an image, click 

N

N

N

N

No

o

o

o

o

 and then follow the on-

screen instructions to troubleshoot your installation problem.

 


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6

Once the 3Com HomeConnect software is installed, click
the Windows Start button. At the top of the 

St

St

St

St

Star

ar

ar

ar

arttttt

 menu,

you will see the 3Com HomeConnect Launcher icon.

Click the icon to start the launcher.

1

When the launcher appears, click the 

Video Gear

Video Gear

Video Gear

Video Gear

Video Gear

 button

(circled below).

Then click 

P

P

P

P

Pictur

ictur

ictur

ictur

ictureW

eW

eW

eW

eWorks Live!

orks Live!

orks Live!

orks Live!

orks Live!

 The application will start.

3

2

N

N

N

N

Now Let’s T

ow Let’s T

ow Let’s T

ow Let’s T

ow Let’s Take Y

ake Y

ake Y

ake Y

ake Your F

our F

our F

our F

our First P

irst P

irst P

irst P

irst Pictur

ictur

ictur

ictur

icture!

e!

e!

e!

e!

 


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7

N

N

N

N

Now Let’s T

ow Let’s T

ow Let’s T

ow Let’s T

ow Let’s Take Y

ake Y

ake Y

ake Y

ake Your F

our F

our F

our F

our First P

irst P

irst P

irst P

irst Pictur

ictur

ictur

ictur

icture!

e!

e!

e!

e!

4

5

Click 

T

T

T

T

Take P

ake P

ake P

ake P

ake Pictur

ictur

ictur

ictur

icture

e

e

e

e

. PictureWorks Live! will take a snapshot of

what the camera was pointed at when you clicked the 

T

T

T

T

Take

ake

ake

ake

ake

P

P

P

P

Pictur

ictur

ictur

ictur

icture

e

e

e

e

 button. The still image will then be placed in the

application’s preview area.

If the camera is pointed in your direction, you should see a
picture of yourself in the video window. Use the focus ring that
circles the lens to focus the image.

If you do not see an image in the window, see the
Troubleshooting section on the other side of this guide.

You can now double-click the reduced-size image in the Preview
Area to view it at full size or click 

F

FF

FFile

ile

ile

ile

ile

 and then 

Save A

Save A

Save A

Save A

Save As

ss

s

s

 to

save it to a location on your hard drive to be edited later or
sent to a friend in an email.

Congratulations!

 You’ve just taken your first picture with

your new Digital Camera! Be sure to see the “Software
Overview” section on the other side of this guide for more
information about the things you can do using the
applications in the 3Com HomeConnect Launcher.

 


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8

Troubleshooting

PROBLEM: The pre-installation check utility notifies you that
you are using Windows 95 version 950b without the USB
supplement present on your system.

PROBLEM: The pre-installation check utility warns that your
video card is not set to 16-bit color depth.

PROBLEM: Windows fails to automatically detect the digital
camera.

PROBLEM: There is no video in a video application’s window.

Support Resources

Regulatory Information

 


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9

_______________________________________________________________________________________________________________

PROBLEM: The pre-installation check utility notifies you that you are using
Windows 95 version 950b without the USB supplement present on your system.

______________________________________________________________________________________________________

POSSIBLE SOLUTION:

If you are using Windows 95 version 950b, you need to install the USB supplement, which is included on
the Video 

Connections CD-ROM. (NOTE: You cannot use Windows 95 version 950 or 950a with this product.)

Leave the CD in your CD-ROM drive. Click Windows 

St

St

St

St

Star

ar

ar

ar

arttttt

, point to 

Settings

Settings

Settings

Settings

Settings

, click 

Contr

Contr

Contr

Contr

Control Panel

ol Panel

ol Panel

ol Panel

ol Panel

, and

double-click the 

S

S

S

S

Syst

yst

yst

yst

ystem

em

em

em

em

 icon. Click the 

Device M

Device M

Device M

Device M

Device Mana

ana

ana

ana

anager

ger

ger

ger

ger

 tab. If you have an “Other Devices” option in the

list of devices that appears, click the plus sign to the left of the listing. If you do not see an 

“Other Devices”

option, exit out of the 

Control Panel

 and move on to the following paragraph. If you see “PCI Universal

Serial Bus” in the list of “Other Devices,” click it to highlight it and then click 

Remove

Remove

Remove

Remove

Remove

. You will be asked if you

are sure you wish to remove the device. Click 

OK

OK

OK

OK

OK

. Exit out of all open windows.

Next, Click Windows 

St

St

St

St

Star

ar

ar

ar

arttttt

 and then click 

Run

Run

Run

Run

Run

. Click 

Br

Br

Br

Br

Browse

owse

owse

owse

owse

. Locate your CD-ROM drive (usually the drive

labeled “D”), which should be indicated by the 

 icon and the text description “HomeConnect”. Double-

click  your CD-ROM drive and then double-click the “sourcpc” folder. Double-click the “USB Supplement”
folder and then double-click the 

usbsupp.exe

usbsupp.exe

usbsupp.exe

usbsupp.exe

usbsupp.exe

 file. Click 

OK

OK

OK

OK

OK

 in the 

Run

 dialog box. Follow the on-screen

instructions to install the supplement.

When the supplement is finished installing, you will be asked if you are ready to restart your system. Make
sure the camera is NOT plugged into your computer and then click 

OK

OK

OK

OK

OK

. When your system restarts, the pre-

installation check utility will launch again. Follow the instructions starting with step 1 on the other side of this
guide to complete your installation.

 


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10

________________________________________________________________________________________________________________

PROBLEM: The pre-installation check utility warns that your video card is not set
to 16-bit color depth.

_______________________________________________________________________________________________________

POSSIBLE SOLUTION:

Click Windows 

St

St

St

St

Star

ar

ar

ar

arttttt

, point to 

Settings

Settings

Settings

Settings

Settings

, and click 

Contr

Contr

Contr

Contr

Control Panel

ol Panel

ol Panel

ol Panel

ol Panel

. Double-click 

Display

Display

Display

Display

Display

. Click the 

Settings

Settings

Settings

Settings

Settings

tab. Make sure “High color (16 bit)” is selected in the “Color palette” drop-down menu and then click  

OK

OK

OK

OK

OK

. Exit

out of all open windows.

____________________________________________________________________________________________________________________

PROBLEM: Windows fails to automatically detect the digital camera.

_______________________________________________________________________________________________________

POSSIBLE SOLUTION:

Try a manual installation of the camera. Make sure the camera is unplugged from the computer and then click
Windows 

St

St

St

St

Star

ar

ar

ar

arttttt

 and then click 

Run

Run

Run

Run

Run

. Click 

Br

Br

Br

Br

Browse

owse

owse

owse

owse

. Locate your CD-ROM drive (usually the drive labeled “D”),

which should be indicated by the 

  icon and the text description “HomeConnect”. Double-click your

CD-ROM drive and then double-click the “3comdrvr” folder. Double-click the file 

setup.exe

setup.exe

setup.exe

setup.exe

setup.exe

 inside the “3comdrvr”

folder. Click 

OK

OK

OK

OK

OK

 in the 

Run

Run

Run

Run

Run

 dialog box. Follow the on-screen instructions to install your camera’s drivers.

When the setup program is finished, you will be asked if you want to restart your computer. Make sure the
“Yes, I want to restart my computer now.” radio button is selected and then click 

Finish

. While your computer

is restarting, plug the camera into an available USB port as described in step 2 on the other side of this guide.

When Windows restarts, it should detect the camera and install it. When you are ready to install the 3Com
HomeConnect software, click Windows Start, click 

Run

Run

Run

Run

Run

, click 

Br

Br

Br

Br

Browse

owse

owse

owse

owse

, find your CD-ROM drive, and double-

click the 

setup.exe

setup.exe

setup.exe

setup.exe

setup.exe

 file at the root level of the CD. This will activate the software setup utility.  Follow the on-

screen instructions to install the software. Then turn to the “Now Let’s Take Your First Picture!” section on the
other side of this guide for a brief tutorial about image capturing using your new PC Digital Camera.

____________________________________________________________________________________________________________________

PROBLEM: There is no video in a video application’s window.

____________________________________________________________________________________________________________________

POSSIBLE SOLUTION:

Check that the USB cable is plugged into the camera and a USB port on your computer.

POSSIBLE SOLUTION:

Make sure “3Com HomeConnect Digital Camera AVI Driver” is selected in the application’s camera setup
menu.

 


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11

Support Resources

Technical Support Hotline

Technical questions about 3Com HomeConnect video products can also be answered by technical
support representatives. The hotline is a toll call.

847-262-5151

(Hours: 8:00 am - 6:00 pm CST)

Are You Still Having Problems?

· Review this guide.
· Call or visit your 3Com HomeConnect dealer. They may be able to

assist you.

· If your dealer can’t help you, contact 3Com Customer Support.

 When you call, specify your camera’s model number (found on the camera‘s box) and the software
being used.

If You Need to Return the Camera to Us

Contact 3Com Customer Support. If the support representative determines that you need to return the
camera, you will receive an SRO (Service Repair Order) number. You must have an SRO number
before returning the camera to us. Ship the unit, postage paid, in a strong box made of corrugated
cardboard with plenty of packing material. DO NOT send the camera back in the original box. Send
ONLY the camera (NOT installation guides, CD-ROMs, etc.). Include your SRO number, name, and
address on the shipping label as well as inside the package. Send the package via a courier capable of
tracking the progress of the shipment. Ship to the following address:

3Com

SRO #________

attn: Dock 15 PCD

1800 W. Central Ave.

Mount Prospect, IL 60056

 


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12

Regulatory Information

M

M

M

M

Manufactur

anufactur

anufactur

anufactur

anufacturer’s De

er’s De

er’s De

er’s De

er’s Declar

clar

clar

clar

claration of Conformity

ation of Conformity

ation of Conformity

ation of Conformity

ation of Conformity

3Com declares that the product 3Com HomeConnect PC Digital Camera conforms to the FCC’s  specifica-
tions:
Part 15:

Operation is subject to the following two conditions:
(1) this device may not cause harmful electromagnetic interference, and
(2) this device must accept any interference received including interference that may cause undesired

operations.

Caution to the User

Caution to the User

Caution to the User

Caution to the User

Caution to the User

The user is cautioned that any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Radio and T

Radio and T

Radio and T

Radio and T

Radio and Television Int

elevision Int

elevision Int

elevision Int

elevision Interf

erf

erf

erf

erfer

er

er

er

erence

ence

ence

ence

ence

This equipment generates and uses radio frequency energy and if not installed and used properly, in strict
accordance with the manufacturer’s instructions, may cause interference to radio and television reception.
This HomeConnect product has been tested and found to comply with the limits for a Class B computing device
in accordance with the specifications in Part 15 of FCC rules, which are designed to provide reasonable protec-
tion against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation.  If this device does
cause interference to radio or television reception, which you can determine by monitoring reception when the
HomeConnect system is installed and when it is removed from the computer, try to correct the problem with one
or more of the following measures:

· Reorient the receiving antenna (for televisions with antenna reception only) or cable input device.
· Relocate the computer with respect to the receiver.
· Relocate the computer and/or the receiver so that they are on separate branch circuits.

If necessary, consult your dealer or an experienced radio/television technician for additional suggestions.  You
may find the following booklet, prepared by the Federal Communications Commission, helpful:

How to Identify and Resolve Radio-TV Interference Problems

Stock No. 004-000-0345-4

U.S. Government Printing Office

Washington, DC 20402

In accordance with Part 15 of the FCC rules, the user is cautioned that any changes or modifications to the
equipment described in this manual that are not expressly approved by 3Com could void the user’s authority to
operate the equipment.

3Com Corporation Limited Warranty

3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use
and service, for the following length of time from the date of purchase from 3Com or its authorized reseller: 5
years. 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if
neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to Customer
the purchase price paid for the defective product. All products that are replaced will become the property of
3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or repaired product
or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is any
replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty
period, whichever is longer.

 


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13

Y

Y

Y

Y

YEAR 2000 WARR

EAR 2000 WARR

EAR 2000 WARR

EAR 2000 WARR

EAR 2000 WARRANT

ANT

ANT

ANT

ANTY:

Y:

Y:

Y:

Y:

 In addition to the Hardware Warranty stated above, 3Com warrants that each product

sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue performing
properly with regard to such date data on and after January 1, 2000, provided that all other products used by
Customer in connection or combination with the 3Com product, including hardware, software, and firmware,
accurately exchange date data with the 3Com product, with the exception of those products identified at
3Com’s Web site,

http://www.3com.com/products/yr2000.html

as not meeting this standard. If it appears that any product that is stated to meet this standard does not
perform properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com
before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized
reseller, 3Com shall, at its option and expense, provide a software update which would effect the proper
performance of such product, repair such product, deliver to Customer an equivalent product to replace such
product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product.

Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after
purchase or until April 1, 2000, whichever is later.

OBT

OBT

OBT

OBT

OBTAINING WARR

AINING WARR

AINING WARR

AINING WARR

AINING WARRANT

ANT

ANT

ANT

ANTY SERVICE:

Y SERVICE:

Y SERVICE:

Y SERVICE:

Y SERVICE:

 Customer must contact a 3Com Corporate Service Center or an Authorized

3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated
proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com’s Corporate
Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked
on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is
recommended that they be insured or sent by a method that provides for tracking of the package. The repaired
or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after 3Com
receives the defective product.

WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE
PAID, AT 3COM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY,
CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED
DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD
PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR
OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT,
FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.

LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS,
LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,
EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND
LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL

 


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14

FAIL OF ITS ESSENTIAL PURPOSE.

DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of
incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the
above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be
excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal
rights which may vary depending on local law.

GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of
laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.