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2gig Technologies 2GIG-NVR1 Installation Instructions Manual

Made by: 2gig Technologies
Type: Installation Instructions
Category: Network Hardware
Pages: 12
Size: 8.00 MB

 

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 2GIG-NVR1

NETWORK VIDEO RECORDER (NVR)                                              

INSTALLATION INSTRUCTIONS

Contents

Verify that the package includes the following:

•  1—2GIG Network Video Recorder Module (NVR)

•  1—Plug-in Power Adapter (120VAC)

• 1—3”CD

• 1—Paper Moun  ng Template Guide 

•  1— USB Mouse Controller  

•  1— 1 Terabyte Single Hard Disk Drive

•  4—1-1/2" Phillips Screws and anchors

•  4—1/4" Phillips Screws (for moun  ng hard drive to NVR cover)

•  1—Removable Terminal Block (to connect alarm input/output)            

Figure 1. Network Video Recorder (NVR) Contents                                                                                                     

InstallaƟ on Tools Required

•  Phillips Screw Driver

•  Variable Speed Electric Drill

•  Level (for wall moun  ng of NVR module)

Hard Drive Installation into NVR

1. 

Remove the two screws on the bo  om of the Network Video Recorder 
housing.

Figure 2. Hard Disk Cover Removal

2. 

Pry up the hard disk cover to expose wiring harness for harddisk connec  on.

3. 

Fix the hard disk to the hard disk cover using 4  1/4" Phillips screws (Provided 
with NVR).

Figure 3. Fixing Hard Disk to NVR Hard Disk Cover

 Figure 4. Placing Hard Disk/NVR cover into NVR case bo  om.

4. 

Plug wiring harness to the hard drive terminals, then seat hard drive with 
cover down into NVR case.

Figure 5. Plugging in Hard Drive

A

A

A

A

TOP

Use holes marked with 

“A”

when installing (1.4 inc

h length) scre

ws.

HARD DRIVE COVER

HARD DRIVE

 WIRING 
 HARNESS
PLUG 
CONNECTOR

HARD DRIVE

 


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Network Video Recorder | Installation Manual

Copyright © 2015 Nortek Security & Control

5. 

Replace the screws into the bo  om of the NVR case cover. Hard drive 
installa  on is now complete.

Figure 6. Closing Hard Drive Case Cover

Figure 7. Network Video Recorder Front and Back Panels

Figure 7 shows the front and back panels of the NVR. Become familiar with these 
NVR interfaces. Use the table below to assist in confi guring the network system.

LETTER

ITEM

DESCRIPTION

A

PWR

Power LED.
When the NVR is opera  ng, the Power 
indicator is steady ON.
When the NVR is shut down, the
Power indicator is turned OFF

B

HDD

Hard Disk Status LED
The HDD indicator fl ashes when data is 
read from or wri  en to the hard disk.

C

Network LAN LED

Non-PoE network status LED
This indicator fl 

ashes when data is 

transmi  ed.

D
E
F
G

PoE LED

PoE network status LED
This indicator fl 

ashes when data is 

transmi  ed from IP camera

H

KB/MOUSE

Supports connec  on to a USB mouse and 
keyboard

I

BACKUP

Supports connec  on to a USB fl ash drive 
or USB removable hard disk.

J

Alarm input

One alarm input

K

Alarm output

One alarm output. Requires 5V load

L

LAN

RJ45 10/100 Mbps Ethernet interface

M

HDMI

Video Output Interface

N

VGA

O

LINE OUT

Audio Output

P

RESET

Factory reset bu  on

LETTER

ITEM

DESCRIPTION

Q

MIC IN

MIC input

R

PoE network interface Four (4) network interfaces for IP cameras 

PoE Class 3 (reserved for future use)

S

DC power interface

Connected to an external power adapter

Figure 8. NVR Front Panel Component Plug-Ins

Wall Mounting NVR (Optional)

If wall-moun  ng of NVR case is desired, perform the following installa  on 
procedures. If not, proceed to Figure 10 for plug-in.
1. 

Place paper template on wall (a  er removing backing) in desired loca  on. 

NOTE: A level may be needed for installa  on.
2. 

Using a 1/8" bit and variable speed electric drill, make 4 holes in wall where 
template specifi es.

3. 

Install 4 anchors (included) into drilled holes.

4. 

Install Phillips screws (included) into anchors.

5. 

Be sure that screw head is approximately 1/8" away from wall face. This will 
allow the NVR case to lock into place.

6. 

Push NVR against wall so that screw heads fi t into protruding plas  c feet 
(See Figure 9) of the NVR. Then pull downward slightly to lock the case in 
place on wall.

Figure 9. Wall-Moun  ng NVR case

Page 3 shows NVR Back Panel Component ConnecƟ ons. Select connecƟ ons 
needed for the confi guraƟ on being built.

A  er plugging in the components into rear panel of the NVR, the fi nal step is to 
add external power to the system as shown in Figure 15.

Use holes marked with 

“A”

when installing (1.4 inch length) scr

ews

SCREW HEADS LOCK
INTO SLOTS IN BOTTOM
FEET OF NVR

LAN

HDMI

VGA

RESET

LINE OUT MIC IN

DC
 IN

POE

1

2

3

4

COM  1 1B 1A

IN

OUT

PWR HDD LAN

1

2

3

4

KB/MOUSE

BACKUP

FRONT PANEL

BACK PANEL

A

B C

D

E F

G

H

I

J K

L

M

N

O P Q

R

S

POWER 

    HDD    

        LAN     

                   1    

             2     

             3      

            4

NVR INCLUDES USB MOUSE TO 
ACTIVATE ON-SCREEN VIRTUAL
KEYBOARD

THUMB DRIVE
OR PERIPHERAL
HARD DRIVE (NOT INCLUDED
WITH NVR) CAN BE PLUGGED
INTO “BACK-UP” USB PORT 

 


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Figure 10. NVR Back Panel Alarm Input/Alarm Output Connec  ons

Figure 11. NVR Back Panel PoE Camera Connec  ons

Figure 12. NVR Back Panel Audio Output, Mic Input Connec  ons

Figure 13. NVR Back Panel VGA or HDMI Video Output Connec  ons

Figure 14. NVR Back Panel LAN Connec  on

Figure 15. NVR Back Panel External Power Connec  on

LAN

HDMI

VGA

RESET

LINE OUT

MIC IN

DC
 IN

POE

1

2

3

4

COM  1 1B

1A

IN

OUT

VGA OR HDMI
VIDEO OUTPUT

MONITOR

LAN

HDMI

VGA

RESET

LINE OUT

MIC IN

DC
 IN

POE

1

2

3

4

COM  1 1B

1A

IN

OUT

MIC
INPUT

AUDIO
OUTPUT

LAN

HDMI

VGA

RESET

LINE OUT

MIC IN

DC
 IN

POE

1

2

3

4

COM   1 1B

1A

IN

OUT

EXTERNAL
POWER 

LAN

HDMI

VGA

RESET

LINE OUT

MIC IN

DC
 IN

POE

1

2

3

4

COM  1 1B

1A

IN

OUT

ALARM INPUT
(CONTACT SWITCH)

ALARM OUTPUT
(SIREN)

5V LOAD

LAN

HDMI

VGA

RESET

LINE OUT

MIC IN

DC
 IN

POE

1

2

3

4

COM  1

1B 1A

IN

OUT

NVR

ROUTER

ETHERNET
CABLE

LAN

LAN

HDMI

VGA

RESET

LINE OUT

MIC IN

DC
 IN

POE

1

2

3

4

COM   1 1B

1A

IN

OUT

(1 TO 4) IP CAMERA CONNECTIONS
(OPTIONAL HOOKUP) 

MINI-DOME IP CAMERA

WiFi IP CAMERA

ETHERNET
CABLES

 


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System Power Up

Once POWER is turned on and all components are func  oning  correctly,  the 
system will go through its ini  aliza  on sequence as follows:
An audible “BEEP” will be heard from the Network Video Recorder. Monitor 
screen will display as shown: This screen display will remain for 2 minutes while 
opera  ng system ini  alizes. System will then go through the next screen being a 
self check sequence:
Figure 16.  Ini  alizing System

Figure 17. Ini  alizing System (Con  nued)

Figure 18. Ini  alizing Screen

A  er ini  aliza  on is complete, the login screen appears as shown in Figure 13.
Change the screen resolu  on by clicking on the “change” link at the bo  om. Also, 
screen output can be adjusted by clicking the adjust link. Opera  onal  screen 
resolu  on is 1024 x 768 or higher. 
Place cursor in User Name block. A keyboard will appear in the lower right corner 
of the screen. Using mouse, or USB keyboard, type “admin” in lower case le  ers.
Next, place cursor in Password Block and using keyboard and mouse, retype 
“admin.” "admin" is the default se   ng used to enter system for the fi rst   me.  
Use “Login Automa  cally” to login upon boot-up.
Click Login bu  on.

IMPORTANT: Default Password is admin

 


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Live Video

Figure 19. Live Video Screen

1. Live 

Video

2. Playback
3. Alarm 

Search

4. Quick 

Setup

5. System 

Messages

6. 

Hard Drive Confi gura  on

7. Archive 

Menu

8. 

Setup (NVR, IP Cameras)

9. 

Lock NVR Access/Timeout Op  on/Logout/Shutdown

10. Layouts
11. Live 

View

12. Cameras 

List

13. Alarm 

Info

14. Layout 

(show/hide)

15. Camera 

(show/hide)

16. Alarm 

(show/hide)

17.  Full Screen, Auto Full Screen 

Select the “Quick Setup” tab to start confi gura  on on the 2GIG NVR.
In the NVR Setup sec  on, set up the NVR’s Date and Time, Accounts for IP 
Cameras, Network and Storage.
In the IP Camera Setup, connect IP Cameras to the NVR using Automa  c Discovery 
of IP Cameras, or IP Camera range. 
Figure 20. Quick Setup

Figure 21. Date & Time

1. 

Default device name is 2GIG NVR.

2. Click 

the 

bu  on to the far right of the DEVICE TIME to open date and   me 

window.

3. 

In the DATE AND TIME window, select TIME ZONE using down arrow to the 
far right.

4. 

Set Daylight Savings Time by entering Start and End   mes for DST in your 
region.

5. 

Set Device Date and Time by edi  ng the pop-up menu.

6. 

Set Date Format as desired.

7. 

Click the GREEN CHECK MARK to Save changes.

8. 

Use Network Time Protocol to keep your NVR date and   me accurate.

9. 

Click the GREEN CHECK MARK to Save changes.

10.  Close Date & Time window.
11.  Make sure “Sync Camera Time” is set to AUTO. The NVR Date and Time will 

be synchronized to all IP Cameras.

Figure 22 Authen  ca  on Accounts

The Authen  ca  on Accounts is used when discovering IP Cameras. If the User 
Name and password needs to be changed, use the mouse, le  -click on the Admin 
line. Doing this will display a Modify account screen where User Name and 
Password can be changed.

16

1

2

3

4

5 6 7

8 9

10

12

13

14

17

15

11

 


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Figure 23. Network Setup

Use the Networks sec  on to set up Local Area Networks (LAN1 & LAN2). 
To ensure recording of the IP Cameras to the NVR, verify network connec  vity. 
LAN1 should be connected to your exis  ng LAN network.
LAN2 is a private network for your IP cameras.
Figure 24. Storage Setup

The 2GIG NVR supports up to one (1) internal Hard Disk Drive (HDD). Prior 
to turning the NVR on, the HDD should be installed per Sec  on I. If the HDD 
is recognized, a  green light next to the storage icon will appear and the word 
“USABLE” beneath it. If this is a new HDD, you will need to format it.  
To FORMAT hard drive, click FORMAT.  This will take a few minutes. 

WARNING: Any informa  on previously stored on the HDD will be erased.

The size of the hard drive is shown in the window next to the hard drive icon. It will 
display how many GB’s have been used and how much is le   available.
If the HDD is shown as “NOT USABLE”,  the HDD is either unrecognized, not 
installed properly or it needs to be forma  ed.
To remove the HDD from the NVR, click the UNLOAD bu  on.  Power off  NVR and 
remove the hard drive.
The NVR has four (4) PoE ports which is part of a private network which can be 
connected to IP cameras. IP cameras can also be connected through LAN. The 
number of IP cameras supported is four (4).

Figure 25. Adding Cameras

Figure 26. Adding Cameras (Con  nued)

Use the Camera Search dialog to connect IP Cameras to the NVR for recording.
1. 

To add IP Cameras, click on the SEARCH CAMERA   tle as indicated above.

2. 

A Camera Search window will appear.  Click SCAN to discover IP cameras on 
the network, or by Network Range.  

3. 

There should be a list of several cameras in the window.  

4. The 

valida  on results should indicate a successful connec  on to the camera.

5. 

Click the ARROW at the bo  om of the window to con  nue.

6. 

Select the cameras that are desired to be managed by the NVR.  Click the 
arrows in the middle of the window to add them to the right pane (Managed 
Cameras). 

7. 

Click OK when fi nished.

g

g

 


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Figure 27. Camera Confi gura  on

Figure 28. Record Policy

The Record Policy Confi gura  on screen confi gures IP Camera recording to the 
2GIG NVR.
1. 

Select Schedule Record. Select the “Record Policy” to record the IP Camera 
24 hours a day 7 days a week or Schedule Recording.  

a)  For Schedule Recording, setup the Schedule by clicking on the Schedule Set-

 ng icon.  

b)  Setup the Schedule in this dialog (Figure 24).  A  er changes are made, click 

OK to Save the changes.

Figure 29. Record Policy (Con  nued)

2. 

Select “Record Audio” to record IP Camera audio.

3. 

Set the “Storage Policy” to Overwrite the video recording when the disk is 
full, or save recording of a set number of days.  A  er the set number days, 
the recording will not be accessible.

4. 

Set “Disk Group” to designate the disk group the IP Camera will record to.

5. “Stream” 

specifi es which IP Camera stream will be recording to the NVR.

Figure 30. Stream Setup

1. 

The Stream ID allows selec  on of three diff erent streams to confi gure.

2. 

Use the Name op  on to label each of the three streams.

3.  Use the Video Encode Type to set the H.264 profi le.  High Profi le  is 

recommended.

4.  Use the Audio Encode Type to set the audio format.  G711_ULAW is 

recommended.

5. Use 

“Resolu  on” to set the resolu  on of the IP Camera.

6. 

Use Frame Rate to set the number of frames that will be recorded in a 
second from the IP Camera.

7. 

Set the I-Frame Interval. It is recommended to leave this at default.

8. 

Set the Bit Rate Type.  Constant Bitrate (CBR) will record at an constant data 
rate and Variable Bitrate (VBR) will record at higher data rates when there is 
ac  vity and lower data rates when there is not any ac  vity.

9. 

Set the Bit Rate (in kbps) between 500-12,000.  If using mul  ple IP Cameras, 
please note the NVR supports a maximum total of 18Mbps.

10.  Use “Apply to All the same Devices” to apply the Stream Setup values to an 

IP Camera with the same Megapixel type. 

 


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Figure 31. Mo  on Alarm

1. Select 

Mo  on Alarm in the Quick Setup menu to confi gure Mo  on Detec  on 

se   ngs on the IP Camera.

2. Select 

Mo  on Alarm to enable Mo  on Alarm.

3. 

Select Schedule Se   ng to schedule when Mo  on Detec  on will be ac  ve.

4. Select 

Mo  on Area to confi gure the Mo  on Grid. See Figure 32.

5. 

In the Linkage menu, select Channel Record to confi gure: which IP Cameeras 
will be recorded upon a mo  on event, enable Pre-Record, and confi gure Post 
Record Se   ngs.

6. 

Channel PTZ is reserved for future use.

7. 

Select Alarm to trigger the Alarm Output on the NVR.

8. 

Select Send Email to send an email no  fi ca  on upon a Mo  on Event. Go to 
the NVR Setup -> Network Service -> SMTP menu to confi gure email se   ngs.

Figure 32. Mo  on Grid

Figure 33. Video Playback

1. 

Select IP Cameras on the le   column.

2. 

The Playback screen allows viewing of the recording of mul  ple IP Cameras. 

3. 

Select a calendar date.  Green highlight means that there is recording on 
that date.

4. The 

 meline bar shows a graphical recording representa  on of the selected 

IP Cameras.  Red highlights indicate Alarm recording (mo  on) & Green 
highlights indicate con  nuous recording (not alarms).

5. 

To go to a specifi c   me in the recording, use the Focus Time op  on.

6. 

The Time Range allows expanding the   me start and end points in the 
Timeline bar.

7. 

The Select Video op  on allows Backup of the Video to an external media 
source.  Use the Start and Stop Op  on to record the video clips being viewed 
in real   me.  Then select the Backup op  on to backup the fi les to an external 
media device.

NOTE:  To playback video on your computer, use the player program located on the 
resource CD that shipped with the NVR. 
Figure 34. Alarm Search

T

he Alarm Search screen allows viewing the recording of alarms.  

1. 

Select IP Cameras on the le   column.

2. 

Select a calendar date.  Red highlight means that there is alarm recording 
on that date.

3. 

The second column shows a list of events of the selected date and IP Camera.

4. 

Select an Alarm Event to playback the IP Camera recording.

5. 

Select “Backup” to archive the selected fi le recorded Video to an external 
media source.  

NOTE:  To playback video on your computer, use the player program located on the 
resource CD that shipped with the NVR.  

 


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iOS NVR App Quick Start

Figure 35 2GIG NVR app icon.

1. 

From the Apple App Store search for 2GIG NVR app.

2. 

Install and launch the 2GIG NVR app.

Figure 36. Login Screen

3. 

Type in the Login creden  als to connect to the NVR.

Figure 37. Home Screen

4. 

Click on the "+" icon to connect to the desired camera.

Figure 38. Live View

5. The 

func  on bar allows you change layouts, zoom in/out, enable audio, and 

perform a snapshot. 

6. 

If you tap once on the image you can record video to your mobile device and 
switch streams.  To switch streams press the arrow icon on the le   side of 
the live video stream.

Figure 39. Playback Reel Icon

7. 

To access the Playback, click on the playback reel icon.

8. 

Select a camera to playback.

 


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Figure 40 Playback Calendar

9. 

In the playback screen you can select on the Calendar icon to change the 
date. 

10.  Highlighted calendar days means there is recorded video.
Figure 41. Playback Hour

11.  To change the hour of playing back,  select the Time list icon to bring up a list 

of recorded   mes.

12.  Press the recorded playback icon to playback video from the NVR. Select a 

camera to play back.

Android NVR App Quick Start

Figure 42. 2GIG NVR app icon

1. 

From the Google Play Store, search for 2GIG NVR app

2. 

Install and launch the 2GIG NVR app.

Figure 43. Login Screen

3. 

Type in the Login creden  als to connect to the NVR.

Figure 44. Camera List

4. A  er logging in to the NVR, the connected IP Cameras are displayed.
5. 

Select one camera and stream to view live video.

 


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Figure 45. Live View

5.      The func  on bar allows you to change layouts, zoom in/out, and perform a 
snapshot.
6.       To playback video go to the IP cameras connected screen.
7.       Hold down the camera you want to playback.
Figure 46. Playback Op  ons

8.      Select Real  me playback.
Figure 47. Playback Calendar

Figure 48. Playback Hour

 9.      Select a highlighted calendar day.  A highlighted day means that there is 
recorded video.
10.      In the playback screen, audio and snapshot are available on the func  on bar.
11.     To select a diff erent playback hour within the same day, click on the list icon 
to display the available playback   mes.

TROUBLESHOOTING

Q: I cannot see the IP Camera on my network
A: Make sure that the IP Camera is powered on. If using PoE for power ensure that the 
Ethernet cable is connected to the correct PoE port. If using a power supply ensure that the 
power is plugged into the wall.
On the back of the 2GIG-CAM-100W IP Camera, the Power LED should be solid red. On the 
2GIG-CAM-250P IP Camera, remove the cover to check that the power LED is solid red. Ensure 
that the network cable is connected to the router/switch on the Local Area Network. If using 
WPS, ensure that router supports WPS and is ac  ve when syncing wirelessly with the IP 
Camera. If using a tablet or smart phone to detect the IP Camera, make sure the mobile device 
is on the same network as the IP Camera(s).

 Q: I cannot see the NVR on my network
A: Make sure that the NVR is powered on. Verify the PWR LED is solid red. Ensure the Ethernet 
cable is connected to the LAN plug on the back of the NVR and not the PoE ports. Login 
to the NVR by using a VGA or HDMI supported monitor. Default Username and Password is 
“admin.” Once logged in, navigate to the QUICK SETUP menu and verify “Obtain an IP Address 
Automa  cally” is enabled. A valid IP address should appear that is part of the Local Area 
Network. If a valid IP Address does not appear, check network connec  on from the IP Camera 
to the router or if DHCP is not enabled on the Local Area Network, manually enter a valid IP 
Address.

Q: The image is not clear at night
A: Check the IP cameras’ lens for any smudges or moisture le   from fi ngerprints. Wipe down 
with a non-abrasive towel. Also make sure that no object is blocking the path of the IR Emi  er. 
Check the Sensor Se   ngs in the IP Camera to verify that the Day/Night op  on is set to Auto. 
The WDR feature of the IP camera may need to be disabled when the IR LEDs are ac  ve.

Q: I cannot see Video when I am away from my home network.
A: The ports needed to see the video from a mobile device is 30001 (control port) and 36000 
(forward port). Forward these ports in the router using the UDP/TCP protocol op  on. When 
registering the device on the 2GIG NVR app, the WAN IP address or DDNS name will be 
needed. The WAN IP Address can be found when logging into the router.

Q: Can I port forward the same control port mulƟ ple Ɵ mes?
A: No. Each device needs to have each unique Control Port. If you have an NVR and mul  ple IP 
Cameras, each device will need its own control port which also needs to be forwarded in the 
router. The 2GIG Video app and  the 2GIG NVR app will use the WAN IP address and control 
ports to connect to your video devices from outside your network.

Q: I cannot add more than four cameras on the NVR.
A: Currently the 2GIG NVR only supports 4 IP Cameras. 

Q: What is maximum throughput of the NVR?
A: Currently the 2GIG NVR only supports 18 Mbps.

Q: How many concurrent streams does the NVR support?
A: The 2GIG NVR supports eight (8) concurrent streams when streaming to a Browser or 
mobile device.

Q: How many remote Browser sessions does the NVR support?
A: The 2GIG NVR supports fi ve remote browser sessions concurrently and only serves four 
video streams.

Q: Does the NVR store video on remote storage devices?
A: At this   me the 2 GIG NVR only supports internal storage.

Q: Can you confi gure the IP Cameras using the NVR app?
A: At this   me remote IP Camera confi gura  on is not supported on the 2GIG NVR app.

Q: I cannot view mulƟ ple high resoluƟ on video streams on my mobile device.
A: High resolu  on streams require high amounts of data to be processed on mobile devices. 
The applica  on and mobile device have a limit on how many high resolu  on streams can be 
processed.

Q: How do I format the SD card for recording on the IP Camera?
A:  Insert the SD Card into the IP Camera(s). Refer to the installa  on manual for the exact 
loca  on of the SD Card slot. Login to the IP Camera(s). Default UserName and Password is 
admin. Navigate to Device Confi gura  on-> Record Confi gura  on -> Record Directory. Select 
SD Card and press the Format Bu  on.

Q: Can I record to the IP Camera SD Card and the NVR at the same Ɵ me?
A: Yes, this is supported.

Q: What type of Wi-Fi networks are supported on the 2GIG-Cam-100W?
A: The Wi-Fi IP Camera works on 2.4Ghz compa  ble N and G networks. It is not supported on 
5GHz compa  ble N and AC networks.

Q: What if SD Card formaƫ

  ng fails?

A: Remove the SD Card and format it on another device such as a PC or Camera that supports 
SD cards. A  er forma   ng, re-insert the SD Card into the IP Camera(s) and format the SD card 
again in the IP Camera(s). Note that the SD Card fi le format needs to be ext4. 

Q: What type of Wi-Fi networks are supported on the 2GIG-CAM-100W?
A: The Wi-Fi IP Camera works on 2.4Ghz compa  ble N and G networks. It is not supported on 
5GHz compa  ble N and AC networks.

Q: How many users can stream video at the same Ɵ me on the IP Cameras?
A: When connected to the IP Camera using Flash technology the maximum number of video 
connec  ons is 2. When connected to the IP Camera using Ac  veX technology, the maximum 
number of video connec  ons is 10.

Q: How long does it take to update the fi rmware on the IP Camera and NVR?
A: The Update Tool is designed to update the IP Camera and NVR fi rmware. Note that the fi rmware 
update process can take between 5 and 10 minutes for both wired and wireless updates.

 


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Network Video Recorder | Installation Manual

12 Copyright © 2015 Nortek Security & Control

!CAUTION!

•  Keep the device away from heat sources such as radiators, electric heaters, or 
other heat equipment.

•  Keep the device away from moist, dusty, extremely hot or cold places with 
strong electric radia  on.

•  Strictly observe installa  on requirements when installing the device. The 
manufacturer shall not be held responsible for device damage caused by users’ 
non-conformance to these requirements.

•  Strictly conform to local electrical safety standards and use power adapters 
that are marked with the LPS standard when installing and using this device. 
Otherwise, this device may be damaged.

•  Use accessories delivered with this device. The voltage must meet input 
voltage requirements for this device.

•  When device is in use, ensure no water or any liquid fl ows into the device. If 
water or liquid unexpectedly fl ows into the device, immediately power off  the 
device and disconnect all cables (such as power cables and network cables) from 
the device.

•  Do not focus strong light (such as lighted bulbs or sunlight) on this device. 
Otherwise, the service life of the image sensor may be shortened.

•  If this device is installed in places where thunder and lightening frequently 
occur, ground the device nearby to discharged high energy such as lightening 
strikes in order to prevent device damage.

•  Avoid heavy loads, intensive shakes, and soaking to prevent damages during 
transporta  on and storage. The warranty does not cover any device damage 
that is caused during secondary packaging and transporta  on a  er the original 
packaging is opened.

•  Protect this device from dropping and intensive strikes, keep the device away 
from magne  c fi eld interference, and do not install the device in places with 
shaking surfaces or under shocks.

•  Clean the device with a so   dry cloth.

•  Do not block or penetrate ven  la  on opening with steel objects. Follow the 
installa  on instruc  ons provided in this document when installing the device.

REGULATORY INFORMATION

WARNING: Changes or modifi caƟ ons not expressly approved by Nortek Security 
& Control could void the user’s authority to operate the equipment.
This device complies with FCC Part 15 Rules and Industry Canada licence-
exempt RSS standard(s). Opera  on is subject to the following  two condi  ons: 
(1) this device may not cause interference, and (2) this device must accept any 
interference, including interference that may cause undesired opera  on of the 
device.
Cét appareil est conforme la norme d’Industrie Canada exempts de licence RSS. 
Son fonc  onnement est soumis aux deux condi  ons suivantes: (1) cét appareil 
ne peut pas provoquer d’interférences, et (2) c’et appareil doit accepter toute 
interférence, y compris les interférence, y compris les interférences qui peuvent 
causer un mauvais fonc  onnement de la disposi  f.

LIMITED WARRANTY

This Nortek Security & Control LLC product is warranted against defects in material 
and workmanship for two (2) years. This warranty extends only to wholesale 
customers who buy direct from Nortek Security & Control LLC or through Nortek 
Security & Control normal distribu  on channels. Nortek Security & Control does 
not warrant this product to consumers. Consumers should inquire from their 
selling dealer as to the nature of the dealer’s warranty, if any.
There are no obliga  ons or liabili  es on the part of Nortek Security & Control for 
consequen  al damages arising out of or in connec  on with use or performance of 
this product or other indirect damages with respect to loss of property, revenue, 
or profi t, or cost of removal, installa  on, or reinstalla  on. All implied warran  es 
for func  onality, are valid only un  l the warranty expires. This Nortek Security & 
Control Warranty is in lieu of all other warran  es expressed or implied.

Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA

For technical support in the USA and Canada:
855-2GIG-TECH (855-244-4832)
Email: 2gigtechsupport@nortek.com
Visit www.nortekcontrol.com for technical support hours of opera  on

For technical support outside of the USA and Canada:
Contact your regional distributor
Visit dealer.2gig.com for a list of distributors in your region

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK

DO NOT REMOVE COVER (OR BACK)

NO USER-SERVICEABLE PARTS INSIDE

REFER SERVICE TO QUALIFIED PERSONNEL

Symbol

Descrip  on

This symbol is intended to alert the user to 
presence of un-insulated “dangerous voltage” 
within the products enclosure that may be of 
suffi

  cient magnitude to cons  tute a risk of 

electric shock.

This symbol is intended to alerd the user to 
the presence of important opera  ng  and 
maintenance (Servicing) instruc  ons  in  the 
literature accompanying the device.

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