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24online HIA 50i Appliance Quick Start Manual

Made by: 24online
Type: Quick Start Guide
Category: Network Hardware
Pages: 8
Size: 0.29 MB

 

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QUICK START GUIDE

HIA 50i Appliance

Billing & Bandwidth Management Solution

 


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 DEFAULTS

2

     UNDERSTANDING THE APPLIANCE

The sales packet of 24online includes following list of contents. Check the complete package 
content and if any item(s) from the package is/are missing, please contact 24online support at 
support@24onlinebilling.com 

Default Port and IP Address 

Default Username & Password

Package Contents

The complete package should include 
following contents as given below:

! One 24online appliance
! One console cable (Null-model cable)
! One straight-through Ethernet cable
! One AC adapter cable
! One crossover Ethernet cable
! One 24online quick start guide 

Blue Straight-through 

Ethernet Cable  

Red Crossover 
Ethernet Cable 

Serial Cable

Quick Start Guide

AC Adapter Cable

*Note  Username and password are case sensitive

Console Port -  Use to connect the management computer
USB port -  Provided for future use
Ports A, B, C, and D -  Use these ports to connect the appliance to the Ethernet network

Interface

IP Address

                Port

Eth0

172.16.16.16/255.255.255.0

A

Eth1

192.168.2.1/255.255.240.0

B

Eth2

10.10.2.1/255.255.255.0

C

Eth3

10.10.3.1/255.255.255.0

D

Web Admin Console

Username                    administrator

Password                    administrator

Telnet Console (Serial Connection)

        Password

                    admin

  FRONT PANEL

HDD LED

Power LED

Link Status LEDs

Data Transfer Indicator LEDs

 


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Usage of ports depends on how the physical connection is required or planned, it is not 
necessary to use any particular port for WAN/LAN.

BACK PANEL

Once the system is booted, connect the console cable to the appliance. The console screen 
will prompt for the password. Enter the default password 'admin', and proceed with network 
configuration and GUI operations.

Step 1

Process automatically detects and displays the 
current  Ethernet  configuration  of  Internal 
interface.  Change  the  IP  address,  Net  Mask 
and Net Type as required.

Step 2  

Process automatically detects and displays the 
current  Ethernet  configuration  of  external 
interface. Change IP address, subnet mask and 
net type as required. To set aliases for external 
interface i.e. eth5, enter 'y'.

3

     CONFIGURING 24ONLINE

Å

 Crossover Ethernet cable connects to   

management computer

Å

 Straight-through Ethernet cable connects to 

LAN through hub or switch

Ports

Power Outlet

Console Port

USB

 


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Step 3  

Specify the name of the gateway and 
assign IP address

Step 4 

 

Update time zone and current date, if not 
properly set.

Step 5  

Enter  the  correct  email  address  of  the 
administrator, which will be used to send 
all 24online system alerts.

Step 6  

On  successful  configuration,  the  system  will 
display all the details as configured. Press <Enter> 
to  confirm  and  proceed  with  registration  of 
24online.

 


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For detailed information on different interface and ports:

Select System Configuration     Network     Interface Configuration

Pre-requisite - It is mandatory to enable SSL 1.0, SSL 2.0 & SSL 3.0 for customers using IE 7.0 
version or above. Select Tools - Internet Options - Advanced options in IE and select the SSL check-
box.

After the completion of configuration process, you need to fill in the 24online registration form. Open 
an internet explorer web browser and type the following URL:

http://<Internal IP Address>  

Use default user name 'administrator' and password 'administrator' to login.

Note: For external connectivity, you can configure DNS and Gateway information using System Configuration  Network

 REGISTRATION OF 24ONLINE

4

Port

Interface

IP Address

Netmask

Interface Type

A

B

C

D

eth0

eth1

eth2

eth3

172.16.16.16

192.168.2.1

10.10.2.1

10.10.3.1

255.255.255.0

255.255.240.0

255.255.255.0

255.255.255.0

Internal Interface

External Interface

Internal Interface

Internal Interface

View Interface Details

 


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24online Registration Form

Public key

Product ID*

Unique ID*

Company Name*

Contact Person*

Address*

City*

State*

Country*

Zip*

Phone*

Email ID*

Fax

R60GweeMIIPZTTLLM

External Proxy Server Information

Register

Cancel

*Note  If your system is not connected to the internet, use manual registration method. For detailed 
information, refer to Manual Registration in user guide.

Online Demo Registration

Select the button to cancel the current operation.

Select the button to register 24online appliance

Displays public key of your machine.

Public key uniquely identifies your installation machine to 24online.

Specify the product ID specified in the 24online email.

Specify the unique ID specified in the 24online email.

Specify the fax number of the company

Specify the email address of the company.

Specify complete company address and zip details

Specify name of the company, under which the appliance is 
to be registered.

Public Key

Product ID

Unique ID

Company Name

Contact Person

Address, City, 
State, Country, Zip

Email ID

Fax 

Register

Cancel

Specify name of the contact person.

Screen Elements

Description

Select Help     Register 24online     Online Registration

 


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1. For administrator, after completing 24online registration process, you are recommended to 

change the default password of GUI and text based console. For detailed information, please 
refer to Console guide and User guide.

2. Please make sure whether the firewall rule for your Domain Name Server (DNS) is properly 

defined or system won't be able to connect Internet. 

3. Using GUI, administrator can configure 24online into NAS or RADIUS or NAS & RADIUS. 

4. Create package, policies or user as per your requirement.

5. In-order to enhance basic 24online setup, with additional features and modules, go to Help  

Register 24online  Module License. Click on the module name and specify the necessary 
information for registration.

After successful registration, 24online will display the 'About' page with the registration details.

Congratulations!!! This finishes the process, now you can use the appliance.

 WHAT NEXT?

5

About 24online

 


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Copyrights Elitecore Technologies Ltd.

Corporate Headquarters
Elitecore Technologies Ltd.
904, Silicon Tower, Off C.G. Road
Ahmedabad 380015
Gujarat, India.
Phone: +91-79-66065606
Fax: +91-79-26407640
Web site: www.elitecore.com

Technical Support 

Please  feel  free  to  contact  us  for  any  of  your  query,  comments,  or  requests  concerning  the  software  you 
purchased, your registration status, or similar issues to Customer Care/Service department at the following 
address: 

Email: support@24onlinebilling.com 
Web site: www.24onlinebilling.com

Visit www.24onlinebilling.com for the regional and latest contact information.

 

IMPORTANT NOTICE
Information supplied by Elitecore is believed to be accurate and reliable at the time of printing but is presented without warranty of any kind 
expressed or implied. Users must take full responsibility for their application of any products. Elitecore assumes no responsibility for any errors 
that may appear in this document. Elitecore reserves the right, without notice to make changes in product design or specifications. Information 
is subject to change without notice.

SOFTWARE LICENSE
The software described in this document is furnished under the terms of Elitecore's software license agreement. Please read these terms and 
conditions carefully before using the software. By using this software, you agree to be bound by the terms and conditions of this license. If you 
do not agree with the terms of this license, promptly return the unused software and manual (with proof of payment) to the place of purchase for 
a full refund

LIMITED WARRANTY
Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore: (1) the media on which the Software is 
furnished will be free of defects in materials and workmanship under normal use; and (2) the Software substantially conforms to its published 
specifications Except for the foregoing, the software is provided AS IS. This limited warranty extends only to the customer as the original 
licenses. Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be, at Elitecore or its service 
center's option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the party supplying the software to the 
customer. In no event does Elitecore warrant that the Software is error free, or that the customer will be able to operate the software without 
problems or interruptions.

DISCLAIMER OF WARRANTY
Except as specified in this warranty, all expressed or implied conditions, representations, and warranties including, without limitation, any 
implied warranty or merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing, usage, or trade 
practice, and hereby excluded to the extent allowed by applicable law.  In no event will Elitecore or its supplier be liable for any lost revenue, 
profit, or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability 
arising out of the use of or inability to use the product even if Elitecore or its suppliers have been advised of the possibility of such damages. In a 
event shall Elitecore's or its suppliers liability to the customer, whether in contract, tort (including negligence) or otherwise, exceed the price 
paid by the customer. The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose. In no event shall 
Elitecore or its supplier be liable for any indirect, special, consequential, or incidental damages, including, without limitation, lost profits or loss 
or damage to data arising out of the use or inability to use this manual, even if Elitecore or its suppliers have been advised of the possibility of 
such damages.

RESTRICTED RIGHTS
Copyright 2000 Elitecore Technologies Ltd. All rights reserved. 24online-Internet on Cable, 24online-Internet on Cable logo are trademark of 
Elitecore Technologies Ltd. Information supplies by Elitecore Technologies Ltd. Is believed to be accurate and reliable at the time of printing, 
but Elitecore Technologies assumes no responsibility for any errors that may appear in this documents. Elitecore Technologies reserves the 
right, without notice, to make changes in product design or specifications. Information is subject to change without notice

Visit: http://24onlinebilling.com

Contact

24onlinebilling.com

: sales@

24online support contact: 

Technical support (Corporate Office): +91- 79- 66065777
USA (Toll free number): 1800  301  00013
Customer Support Email: support@24onlinebilling.com