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Full Text Searchable PDF User Manual
QUICK START GUIDE
HIA 50i Appliance
Billing & Bandwidth Management Solution
UNDERSTANDING THE APPLIANCE
The sales packet of 24online includes following list of contents. Check the complete package
content and if any item(s) from the package is/are missing, please contact 24online support at
Default Port and IP Address
Default Username & Password
The complete package should include
following contents as given below:
! One 24online appliance
! One console cable (Null-model cable)
! One straight-through Ethernet cable
! One AC adapter cable
! One crossover Ethernet cable
! One 24online quick start guide
Quick Start Guide
AC Adapter Cable
*Note Username and password are case sensitive
Console Port - Use to connect the management computer
USB port - Provided for future use
Ports A, B, C, and D - Use these ports to connect the appliance to the Ethernet network
Web Admin Console
Telnet Console (Serial Connection)
Link Status LEDs
Data Transfer Indicator LEDs
Usage of ports depends on how the physical connection is required or planned, it is not
necessary to use any particular port for WAN/LAN.
Once the system is booted, connect the console cable to the appliance. The console screen
will prompt for the password. Enter the default password 'admin', and proceed with network
configuration and GUI operations.
Process automatically detects and displays the
current Ethernet configuration of Internal
interface. Change the IP address, Net Mask
and Net Type as required.
Process automatically detects and displays the
current Ethernet configuration of external
interface. Change IP address, subnet mask and
net type as required. To set aliases for external
interface i.e. eth5, enter 'y'.
Crossover Ethernet cable connects to
Straight-through Ethernet cable connects to
LAN through hub or switch
Specify the name of the gateway and
assign IP address
Update time zone and current date, if not
Enter the correct email address of the
administrator, which will be used to send
all 24online system alerts.
On successful configuration, the system will
display all the details as configured. Press <Enter>
to confirm and proceed with registration of
For detailed information on different interface and ports:
Select System Configuration Network Interface Configuration
Pre-requisite - It is mandatory to enable SSL 1.0, SSL 2.0 & SSL 3.0 for customers using IE 7.0
version or above. Select Tools - Internet Options - Advanced options in IE and select the SSL check-
After the completion of configuration process, you need to fill in the 24online registration form. Open
an internet explorer web browser and type the following URL:
http://<Internal IP Address>
Use default user name 'administrator' and password 'administrator' to login.
Note: For external connectivity, you can configure DNS and Gateway information using System Configuration Network
REGISTRATION OF 24ONLINE
View Interface Details
24online Registration Form
External Proxy Server Information
*Note If your system is not connected to the internet, use manual registration method. For detailed
information, refer to Manual Registration in user guide.
Online Demo Registration
Select the button to cancel the current operation.
Select the button to register 24online appliance
Displays public key of your machine.
Public key uniquely identifies your installation machine to 24online.
Specify the product ID specified in the 24online email.
Specify the unique ID specified in the 24online email.
Specify the fax number of the company
Specify the email address of the company.
Specify complete company address and zip details
Specify name of the company, under which the appliance is
to be registered.
State, Country, Zip
Specify name of the contact person.
Select Help Register 24online Online Registration
1. For administrator, after completing 24online registration process, you are recommended to
change the default password of GUI and text based console. For detailed information, please
refer to Console guide and User guide.
2. Please make sure whether the firewall rule for your Domain Name Server (DNS) is properly
defined or system won't be able to connect Internet.
3. Using GUI, administrator can configure 24online into NAS or RADIUS or NAS & RADIUS.
4. Create package, policies or user as per your requirement.
5. In-order to enhance basic 24online setup, with additional features and modules, go to Help
Register 24online Module License. Click on the module name and specify the necessary
information for registration.
After successful registration, 24online will display the 'About' page with the registration details.
Congratulations!!! This finishes the process, now you can use the appliance.
Copyrights Elitecore Technologies Ltd.
Elitecore Technologies Ltd.
904, Silicon Tower, Off C.G. Road
Web site: www.elitecore.com
Please feel free to contact us for any of your query, comments, or requests concerning the software you
purchased, your registration status, or similar issues to Customer Care/Service department at the following
Web site: www.24onlinebilling.com
Visit www.24onlinebilling.com for the regional and latest contact information.
Information supplied by Elitecore is believed to be accurate and reliable at the time of printing but is presented without warranty of any kind
expressed or implied. Users must take full responsibility for their application of any products. Elitecore assumes no responsibility for any errors
that may appear in this document. Elitecore reserves the right, without notice to make changes in product design or specifications. Information
is subject to change without notice.
The software described in this document is furnished under the terms of Elitecore's software license agreement. Please read these terms and
conditions carefully before using the software. By using this software, you agree to be bound by the terms and conditions of this license. If you
do not agree with the terms of this license, promptly return the unused software and manual (with proof of payment) to the place of purchase for
a full refund
Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore: (1) the media on which the Software is
furnished will be free of defects in materials and workmanship under normal use; and (2) the Software substantially conforms to its published
specifications Except for the foregoing, the software is provided AS IS. This limited warranty extends only to the customer as the original
licenses. Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be, at Elitecore or its service
center's option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the party supplying the software to the
customer. In no event does Elitecore warrant that the Software is error free, or that the customer will be able to operate the software without
problems or interruptions.
DISCLAIMER OF WARRANTY
Except as specified in this warranty, all expressed or implied conditions, representations, and warranties including, without limitation, any
implied warranty or merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing, usage, or trade
practice, and hereby excluded to the extent allowed by applicable law. In no event will Elitecore or its supplier be liable for any lost revenue,
profit, or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability
arising out of the use of or inability to use the product even if Elitecore or its suppliers have been advised of the possibility of such damages. In a
event shall Elitecore's or its suppliers liability to the customer, whether in contract, tort (including negligence) or otherwise, exceed the price
paid by the customer. The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose. In no event shall
Elitecore or its supplier be liable for any indirect, special, consequential, or incidental damages, including, without limitation, lost profits or loss
or damage to data arising out of the use or inability to use this manual, even if Elitecore or its suppliers have been advised of the possibility of
Copyright 2000 Elitecore Technologies Ltd. All rights reserved. 24online-Internet on Cable, 24online-Internet on Cable logo are trademark of
Elitecore Technologies Ltd. Information supplies by Elitecore Technologies Ltd. Is believed to be accurate and reliable at the time of printing,
but Elitecore Technologies assumes no responsibility for any errors that may appear in this documents. Elitecore Technologies reserves the
right, without notice, to make changes in product design or specifications. Information is subject to change without notice
24online support contact:
Technical support (Corporate Office): +91- 79- 66065777
USA (Toll free number): 1800 301 00013
Customer Support Email: email@example.com