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10ZiG Zignature Pad-1410 Quick Start Manual

Made by: 10ZiG
Type: Quick Start Guide
Category: Touch terminals
Pages: 15
Size: 0.55 MB

 

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Quick Start Guide

 

 

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Quick Start Guide

 

 

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TABLE OF CONTENT 

 

TABLE OF CONTENT ................................................................................................. 

Key Features ............................................................................................................... 

Hardware requirements ............................................................................................... 

Software requirements ................................................................................................. 

What's in the box? ....................................................................................................... 

The Zignature Pad  ...................................................................................................... 

Setup the Zignature Pad .............................................................................................. 

Installing the Software Suite ........................................................................................ 

Printing a document ................................................................................................... 

11 

How to use the Digital Pen ........................................................................................ 

12 

Uninstalling the Software Suite .................................................................................. 

12 

Troubleshooting: ........................................................................................................ 

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User Safety Summary ................................................................................................ 

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 © Copyright 2008-2011 10ZiG Technology.  

 


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Congratulations on your purchase of the Zignature Pad-1410 Paperless Printer. 
10ZiG has combined leading-edge technology in electronic signature and printing 
solutions for the business sector.

 

 

Product Overview 

The Zignature Pad is a front-end customer facing product deployed at the 
employee's work station where customers are engaged, in the same place that the 
employee would normally present a paper contract and pen to the customer for 
signing. If a document would normally be printed to a paper-printer to have a 
document signed by a customer, it can be printed to the Zignature Pad as an 
electronic document that captures electronic signatures. 

The device uses advanced security and encryption techniques to store all 
modifications to the document with time-stamps in a tamper- evident environment. 

 

Key Features 

•  Full Size, high resolution LCD 1280x800 Pixels. 
•  USB 2.0 high speed interface. 
•  Review and sign documents up to 50 pages long. 
•  Support promotional advertising. 
•  Function as a local printer for fast integration.  
• Eco-friendly. 

 


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Hardware requirements 

For PC computer 

•  Pentium Dual Core or Core 2 Duo or better processor 
•  At least 1 (better 2) GB RAM 
•  At least 100 MB free disk space for installation 
• Available Onboard USB 2.0 High speed port 

 

 

Software requirements 

For single setup: 

•  Windows XP SP3, Vista with SP1 or Windows 7 32- or 64-bit operating system 
•  .Net Framework v.2.0 (preinstalled in Windows 7) 
• Administrative privileges for installation 

For Citrix server setup: 

• Windows 2003 server or Windows 2008 server (32- or 64-bit) with Citrix 

presentation server v.4.0 or above or XenApp v.5.0 or above 

For Citrix client setup: 

•  A PC or 10ZiG thin client with Windows XP 3 or Windows 7 32-bit that runs 

Citrix online plug-in  

 

 


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What's in the box? 
 

Please carefully remove the following items from the box to help you set up your 
Zignature Pad tablet. 

 

 

Power Adapter 

USB Cable Product 

CD 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Electronic Pen 

Quick Start Guide 

Zignature Pad 

 

 

Use only the included AC adapter or one approved for this tablet. 

 

If any of these items are missing from your packaging contact your reseller 

 


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The Zignature Pad  

Back view 

  

#   Item 

  Remark

1   

 DC In port      12VDC 

2   

 USB B port       

 

     

     

 

Right view 

 

#   Item 

  Remark 

1   

 USB A port 

    Optional

2   Smart-Card 

reader   Optional

 

Front view 

 

#   Item 

  Remark

1   Pen 

sensors 

   

1

 

1

 

2

 

2

 

1

 

2

 

3

 

 


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2   LCD 

Display 

   

3   Zignature Pad frame       

Setup the Zignature Pad 

1. Place the Zignature Pad in stable area where there is adequate space for 

operation 

2.  Use the attached USB cable to connect the Zignature Pad tablet to the host 

computer. USB-B side to the Zignature Pad and USB-A to the rear USB port 
on the host computer.  

3.  Plug the cable attached to the AC adapter into the DC In port on the rear side. 
4.  Plug the other end of the power adaptor into an AC outlet. 
5.  The hardware is ready and the Zignature Pad should turn on and display the 

default logo (10ZiG logo). 

NOTE: Do not connect the USB adapter to the computer until software installation is 

complete.

 

 

 

 

 

 

 

 

240V 

60Hz

 

 

 

Warning: 

Do not connect / disconnect the pen unit while the Zignature Pad is 

connected to power. 

 

 


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Installing the Software Suite 

Installation CD includes installations:   

• 10ZiG VPilot™ server; 
• 10ZiG VPort™ single installation; 
• 10ZiG VPort™ installation for Citrix server 32-bit; 
• 10ZiG VPort™ installation for Citrix server 64-bit; 
• 10ZiG VPort™ installation for Citrix client 32-bit; 
• firmware update utility  

 

VPort single Setup 

Insert the installation CD into CD ROM drive of your computer.  

The setup program should start automatically. If not, run the program by selecting 
“Run” from the Windows “Start” menu and type in D:\setup.exe. If your CD drive 
uses a different letter, type that letter instead of D.  

Select your installation type – single or Citrix server from list of options and follow 
the steps within the wizard to complete the setup. 

•  If the current user has no administrative privileges, the setup will ask to enter 

administrator user name/password. 

•  After running the setup.exe with the appropriate privilege you will get the 

installation start screen with the basic software information. Click "Next" to 
continue or cancel to abort installation. 

 

 


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• Read carefully the 10ZiG license agreement and warranty and click I Agree if 

you accept it. 

 

 

•  Review the default destination folder and confirm or change it if necessary, 

click Install; 

• The Installing screen shows the installation progress.  

 

 

•  Define VPilot Server IP address dialog prompts you to enter IP address and 

port of your VPilot server (see VPilot installation). If you don't know yet the IP 
address, you can define it later (click Define later button). The VPilot Server is 
not normally used for small installations. 

 

 

 


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•  Define data folders dialog prompts you to define folders for documents - 

input/output and their backup folders, and Advertisement Box folder. 

 

 
The Advertisement Box can be located either locally or on a separate 
Advertisement server with a mapped drive. The default location of these 
folders is selected to provide read/write file access for all users. Clicks save to 
complete the installation. 
 

•  If you keep the Start 10ZiG VPort check-box checked on the last setup screen, 

the software will start automatically and create connection to Zignature Pad. 
 
The VPort Agent icon in the System Tray shows current connection status. 

 

  

 

•  Right-click the icon and select Configure. Select Quick Print Document branch 

in the Configurations dialog and select your printer installed in Windows.  

 

Printing a document 

 

 


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To send a document to Zignature Pad, open it in a Windows application (ex. DOC 
file in Microsoft Word), select Print option, select 10ZiG Zignature Pad printer from 
list of available printers, click Properties button and review document properties. Pay 
attention that the paper size is 10ZiG VPort and resolution is 100x100 DPI. Click 
Print (or OK). After few seconds the document will appear in the Zignature Pad 
screen.  

 

How to use the Digital Pen 

 

Installing/Replacing Pen Batteries  

1.  Remove the battery compartment cover.  
2.  Install two SR41 batteries, with the positive “+” facing up.  
3.  Replace battery compartment cover.  

 

 

Write Correctly! 
When you pick up the pen, find a position that is comfortable for you. 

Be careful to hold the pen in a way that does not block the signals sent from the tip 
of the pen to the sensors receivers. When writing make sure to apply enough 
pressure to activate the pen head. 

 

 

 

Warning: 

Do not attempt to open the Digital Pen. This may cause pen 

malfunction. 

 

Uninstalling the Software 

Suite 

 

To uninstall the drivers and all software: component:  

1. Disconnect the Zignature Pad from the computer. 
2.  Select Start > Settings > Control Panel > Add or Remove Programs. 

 


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3.  Select the 10ZiG solution suite software. 
4. Click Remove. 
5.  When "Are you sure you want to completely remove 10ZiG solution suite x.xx 

and all of its components?" appears, click Yes. 

 

 

6.  When the Uninstall Complete window appears, click OK. 
7. Restart your computer. 

Troubleshooting: 

 

If you run the setup again and you get warning: 

10ZiG Zignature Pad setup 

"AddMonitor() failed. Error #3006: The specified print monitor has already been 
installed" 

Continue and complete the installation, uncheck "Run 10ZiG VPort" check-box on 
the last screen and re-run the setup. 

 


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User Safety Summary 

 

Your Zignature Pad tablet and the provided attachments have been designed and 
tested to meet strict safety requirements. Attention to the following information will 
ensure the continued safe operation of your Zignature Pad. 

Electrical Safety 

•  Use the power cord supplied with your Zignature Pad. 
•  Plug the power cord directly into a properly grounded electrical outlet. If you do 

not know whether an outlet is grounded, ask an

 electrician to check the outlet.

 

• 

Do not use an extension cord.

 

 

 

Warning 

Do not place the Zignature Pad where people may step on the power line or 
USB cable. 
Do not place objects on the Zignature Pad or the power adaptor.

 

 

The following are hazards to your safety: 

•  The power adaptor is damaged or frayed. 
•  Liquid is spilled into the Zignature Pad. 
• The Zignature Pad is exposed to water. 
•  Any part of the Zignature Pad is damaged. 
•  Any unusual product behavior  

If any of the following conditions occur or if you notice unusual behavior or odors, 

disconnect the power immediately, disconnect the power adaptor, and call an 

authorized service representative. 

 


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Maintenance Safety 

There are no user serviceable parts inside the Zignature Pad. Do not disassemble 
the device. 

Operational Safety 

•  Do not place the Zignature Pad near a heat source. 
•  Do not place the Zignature Pad in direct sunlight. 
• Place the Zignature Pad on a level, solid surface with adequate strength for 

the weight of the device. 

•  Do not place any liquids on or near the Zignature Pad.